Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number
• Communication Data: Messages, feedback, support requests, and call transcripts from voice interactions
• Usage Data: How you interact with our services, including timestamps and preferences
• Technical Data: IP address, browser type, device information, and analytics data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI services and voice communication tools
• Send you appointment confirmations, reminders, voice call notifications, and customer support messages
• Respond to your inquiries and provide technical support
• Analyze usage patterns to enhance user experience and service reliability
• Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our services (e.g., cloud hosting, SMS delivery platforms like Retell AI), bound by strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• With Your Consent: When you explicitly authorize us to share specific information

We never share your contact information with third parties for their marketing purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from SMS (reply STOP) or email communications (use unsubscribe link)
• Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us at contact@interaiplus.com.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Strict access controls and authentication protocols
• Secure infrastructure with trusted cloud providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Users

InterAI Plus LLC operates from the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (if you've provided an email address)
• Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.